FAQ
Where is your office located?
Therapy Solutions and Wellness is located in a newly renovated historic building in downtown Salem. There is free street parking for up to three hours and a free parking garage directly across the street. Located on NE Commercial between Chemeketa and Court Street:
223 Commercial Street NE, Suite 203,
Salem, OR 97301
The building is in the center of Commercial between Court and Chemeketa Street. It is two doors down from Isaac’s Cafe. Enter through the main doors and proceed down the hallway to the second locked door. When at that door you can send me a text that you are here, and I will buzz you in. My office, suite 203, is on the second floor and the last office on the right-hand side next to the conference room.
What are your hours?
Can you provide an estimate of my total costs?
How long are sessions?
Sessions are typically 50 minutes unless we determine ahead of time that a longer session is necessary.
What happens if I miss a session?
Life, now more than ever, can be unpredictable. You can cancel your appointment up to 24 hours before the session. This gives me time to offer it to somebody else, including those on my waitlist.
If I do not have 24 hours’ advance notice, you will be charged a cancellation fee (the standard session rate) which is not covered by insurance.
Do you offer web or phone sessions?
I do. Telehealth (i.e., online therapy) is often more convenient because you have access to therapy without the bother of traffic or the extra time commuting to my office.
I offer telehealth via a HIPAA-compliant, video conferencing platform.
How do I set up an initial appointment?
There are several ways to get in touch with me, either to schedule a free 20-minute consultation (which many clients find useful) or to schedule your first appointment.
You can call me at (971) 915-0195. Please feel free to leave me a voicemail on my confidential messaging system. I may be unavailable to answer the phone if I’m in session with a client, but I’ll return your call within 24 business hours.
You can also email me at therapysolutionsandwellness@gmail.com.
Finally, you can fill out the Contact Form at the bottom of the page, and I will get back to you within 24 business hours.
If you’re ready to get started, let’s book that consultation right now!
After I book an appointment, what happens next?
You can expect to receive a confirmation email. That email will include a link to a confidential patient portal, where you’ll be walked through how to complete a few forms. Don’t worry… there won’t be that many, and you’ll be guided through the whole time!
Completing these forms ahead of time will allow us to maximize your time in session so that we can get a jumpstart on the important work we’re going to be doing.
Who are your clients?
I work with adult men and women.
I treat folks with anxiety, depression, stress, and emotion regulation issues (including anger).
I also see people trying to maintain abstinence from drugs and/or alcohol and individuals who have experienced traumatic events.
My life isn’t “falling apart,” but I could still use some help and support. Is therapy useful for that?
Yes! Being proactive and getting therapy BEFORE our lives become too chaotic and troubled is an excellent idea.
Therapy can be most effective when we still have the energy to think clearly and aren’t in crisis.
How often do I need to come to therapy?
Typically, clients start out coming once per week. You may gradually decrease the frequency of your sessions as we discuss your progress, symptoms, and remaining goals.
Many people look forward to their therapy sessions and choose to continue the process for months or even years. Others come with a specific issue and feel that a shorter time meets their needs. While still others come for a few months or a year, go out on their own, and then return to therapy when life changes again. Therapy, including the frequency of sessions, is individualized to fit your needs and goals.
What kind of groups do you have in your practice?
I run anger management and separate men’s and women’s life support groups.
I am currently building a waitlist to start another anger management group, which we can discuss during your free 20-minute consultation if you’d like!
Do you prescribe medications?
Nope. Psychologists are not legally allowed to prescribe medications (and I don’t want to anyway).
We can talk about them and their impact on your mental health. I can refer you to a doctor or psychiatrist if you need medication as a part of your treatment.
Profanity, pro or con?
You’re a woman. What do you know about being a man?
Thank you for noticing! I’ve actually spent most of my professional career (8 out of 12 years, to be exact) working solely with men. Most of those men were incarcerated at a medium-security federal prison, and a handful of them were serving life sentences.
The good news is… I don’t have to be a man to understand the struggles of managing strong emotions or talking about feelings. The even better news is that while working in the prison, I helped more men than I can count learn to manage their anger, open up, become comfortable with their feelings, express themselves, and create healthy relationships.
Is your name really Dr. Strange?
Yes, it really is. And while it’s a long story (ask me when we talk, and I’ll tell you!), for a small period of time, my name was actually Genevieve Moore Strange (say it out loud). 🙂
Can I get access to your telehealth portal?
